Terms and conditions
Overview
Last updated: 03/03/2026
These Terms and Conditions govern your use of the website and webshop operated by LupiTools.
By accessing or using https://lupitools.com, you agree to be bound by these Terms. If you do not agree, please refrain from using our website.
1. Company information
LupiTools
Alanenweg 18
5342PV Oss
The Netherlands
Email: info@lupitools.com
LupiTools is registered and operating in the Netherlands.
2. Definitions
For the purposes of these Terms:
- “Customer”, “You”, “Your” refers to any person accessing or purchasing from our website.
- “LupiTools”, “Company”, “We”, “Us”, “Our” refers to LupiTools.
- “Website” refers to https://lupitools.com.
• • “Services” refers to all products and services offered through our webshop.
3. Use of the website
By using this website, you confirm that:
- You are at least 18 years old or have permission from a legal guardian.
- You will not use our products or services for unlawful purposes.
- You will not violate any applicable laws or regulations in your jurisdiction.
- You will not attempt to interfere with the security or functionality of the website.
We reserve the right to refuse service to anyone at our sole discretion.
4. Orders & acceptance
All orders placed through our webshop are subject to acceptance and availability.
We reserve the right to:
- Refuse or cancel any order
- Limit quantities per customer, household, or order
- Cancel orders suspected of resale or distribution
If we cancel or modify an order, we will attempt to notify you via the contact details provided at checkout.
5. Pricing & payment
All prices displayed on the website are listed in the applicable currency shown at checkout and may include or exclude VAT depending on your location.
Shipping costs are calculated based on:
- Package weight
- Dimensions
- Delivery destination
- Selected delivery method
Final pricing is clearly displayed before order confirmation.
Payments are processed via secure third-party payment providers. Credit card data is encrypted during transmission.
Multiple transactions may appear separately on your bank statement.
6. Shipping & delivery
Processing times are typically 1–3 working days (excluding public holidays), unless otherwise stated.
Delivery times are estimates and may vary depending on:
- Shipping carrier
- Customs procedures
- Destination country
We are not responsible for delays caused by third-party carriers or customs authorities.
Risk of loss transfers to the customer upon delivery unless otherwise required by applicable consumer law.
7. Returns & refunds
Returns and refunds are governed by our separate Refund & Cancellation Policy, which forms part of these Terms.
For EU consumers, statutory withdrawal rights apply in accordance with EU consumer protection laws.
8. Product information & availability
We strive to ensure product descriptions, images, and pricing are accurate. However:
- Colors may vary depending on monitor settings
- Minor variations may occur
- Products may have limited availability
We reserve the right to modify or discontinue products without prior notice.
9. Intellectual property
All content on this website, including but not limited to:
- Text
- Images
- Logos
- Graphics
- Product descriptions
- Website design
is the property of LupiTools or its licensors and is protected by intellectual property laws.
You may not:
- Republish material from our website
- Sell or sublicense website content
- Reproduce or duplicate website content for commercial purposes
- Use our logo without written permission
10. Hyperlinking
You may link to our website provided that:
- The link is not misleading
- It does not imply sponsorship or endorsement
- It does not damage our reputation
We reserve the right to request removal of any link to our website at any time.
11. Third-party content
We are not responsible for the content of third-party websites linking to or from our website.
You agree to indemnify and defend LupiTools against claims arising from content hosted on your own website that links to ours.
12. Limitation of liability
To the maximum extent permitted by applicable law:
- We do not guarantee uninterrupted or error-free website operation.
- We are not liable for indirect, incidental, or consequential damages.
- Our total liability shall not exceed the amount paid for the product giving rise to the claim.
Nothing in these Terms excludes liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
• • Any liability that cannot legally be excluded
13. Compliance with International Laws
Customers are responsible for ensuring that purchases comply with local import regulations and laws in their country.
We do not sell to countries or individuals subject to international sanctions in accordance with EU and international trade regulations.
14. Privacy
Your personal data is processed in accordance with our Privacy Policy, which forms part of these Terms.
15. Modifications
We reserve the right to update or modify these Terms at any time. Changes take effect upon publication on the website.
Continued use of the website after changes constitutes acceptance of the updated Terms.
16. Governing law & jurisdiction
These Terms & Conditions are governed by and interpreted in accordance with the laws of the Netherlands.
Any disputes shall be submitted to the competent courts in the Netherlands, unless mandatory consumer protection laws in your country of residence provide otherwise.